Team Role
As part of my Master's Program in Interaction Design and Information Architecture, I had the opportunity to work with the Market Center Merchants Association and Bromo Arts District in conjunction with the Design for Distancing initiative. They developed The Meadow, a temporary civic design to encourage responsible social interaction that draws attention to the Downtown/Seton Hill neighborhood area.
Project Goal
Building Community In The Meadow and the surrounding neighborhood through digitally-mediated tools. Encouraging responsible, intentional exploration both in-person and virtually.
User Analysis
- Multi-device users with a range of tech literacy
- Want to find information quickly on the go
- Prefer not to download apps
- Wary of tools that require personal information
- Community oriented, trust the recommendations of friends and family
Features
- Create An Event task flow
- In The Community recommendations feature
- Virtual Meadow hangout space
- Account-locked features
Goals for Inital Prototype
- Serve as a neighborhood landing page
- Facilitate in-person and remote interaction
Prototype
What I Learned From Testing
Trip Planning:
- Drop-pin location sharing feature highly requested
- Develop Reserve Your Spot feature in Park map to discourage overcrowding
Faster Task Flows:
- Streamline Create An Event task flow to make it easier for mobile and low-literacy users
- Park and Neighborhood maps needed text and filter icons for fast searches
Virtual Meadow:
- Deemed “least useful” feature
- Use Events page to filter live stream events published on other social media platforms
Technical Prototype
“Straightforward and easy to use, I just clicked a spot and the reservations came up.”
“I love the events, it was easy to make a reservation and share it”
Final Prototype
Recommendations
Mobile First Design
Home page, search filters and reservation feature should all be usable on smaller devices
Lower Barriers To Socialize Responsibly
Drop-pin and reserving a spot in the park should have lightweight, minimal task flow and short forms for each of use
Intergrate Familar Digital Tools
Promote live stream events on other popular platforms to encourage remote discovery
Develop Community Features Only
Use ambassadors from the neighborhood and businesses to make community recommendations